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    Introduction
    Announcements
    UNIT 1: Introduction to Food & Beverage Operations
    Unit of Learning 1.1: Definition of F&B Services
    Unit of Learning 1:2: Food Service Operations
    Recorded Lecture on Introduction to F & B Service
    Unit of Learning 1.3: The Meal Experience
    Unit of Learning 1.5: Food production methods
    Recorded Lecture on Food Production
    Recorded Lecture on Cooking Methods
    Recorded Practical on Spaghetti Bolognese
    Recorded Practical on Cooking Chicken Skewer
    Recorded Practical on How to Cook Fish Fingers
    Recorded Lecture on Sauces
    Recorded Lecture on Soups
    Recorded Practical on How to Cook Chicken Stock and Fried
    Unit of Learning 1.4: Customer Service
    Recorded Lecture on Food and Beverage Service
    Recorded Lecture on Attributes of F&B Service Staff
    Recorded Lecture on Types of Service
    Unit of Learning 1.6: Food and beverage service methods and operating systems
    Unit of Learning 1.7: Menu Planning
    Unit of Learning 1.8: Beverages
    Unit of Learning 1.9: F & B Services - Hygiene & Safety
    Recorded Practical on Mojito Cocktail
    Recorded Practical on Screwdriver Cocktail
    Recorded Practical on Long Island Cocktail
    Recorded Practical on Magarita Cocktail
    Unit Assessment on Food & Beverage Operations
    UNIT 2: Prepare The Dining Room/Restaurant
    Unit of Learning 2.1: Taking reservations
    Unit of Learning 2.2: Preparation of service station and equipments
    Recorded Practical on Balancing Waiters Tray
    Unit of Learning 2.3: Laying covers for table service and assisted service
    Unit Assessment on Preparation of Dining Room/Restaurant
    UNIT 3: Welcome Guests and Take Food And Beverage Orders
    Unit of Learning 3.1: Welcoming guest’s procedures
    Unit Assessment on Welcoming Guests & Taking Orders
    UNIT 4: Promote Food And Beverage Products
    Unit of Learning 4.1: Menu Familiarization
    Unit of Learning 4.2: Types of Menu
    Recorded Practical on How to Cook Sunside Top Egg
    Recorded Practical on Fried Eggs
    Recorded Practical on Plain Omlette
    Recorded Practical on Cooking Beef Kebabs
    Recorded Practical on Preparing Samosa
    Unit of Learning 4.3: Food and Beverage Pairing
    Recorded Practical on Serving Wine
    Unit of Learning 4.4: Suggestive Selling and Up Selling
    Unit Assessment on Promoting Food and Beverage Products
    Course Completion and Feedback
    Mentorship Session
    Field/Exposure Visit Report Submission
    Course Feedback Form
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    MPEKETONI FOOD & BEVERAGE SERVICE LEVEL 3

    • Facilitator: Subira Matunda
    • Facilitator: James Mitsanze

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